Contact Us

We’d love to hear from you! Whether you have questions about our curated collections, need help with a purchase, or want to share feedback, we’re here to help.

Have a question?
Contact us!

At Gownd, we believe great customer service is just as important as great style curation. Whether you’re a longtime fan or just discovering us, we’re committed to making your experience as smooth and enjoyable as possible.
Don’t hesitate to reach out – we love connecting with our community and hearing how we can serve you better!

Before You Contact Us

Quick Answers Check our FAQ page for instant answers to common questions about shopping, returns, sizing, and how Gownd works.

Order Issues If you’re having trouble with an order, please contact the retailer where you made your purchase directly. We’re happy to help you navigate their customer service process if needed.

Technical Problems Try refreshing your browser or clearing your cache first. If the issue persists, let us know your browser type and device when you email.

Send a Message

Response Time We typically respond within 24 hours during business days (Monday-Friday). Weekend emails are answered by Monday evening.