Faq Help Center
Frequently Asked Questions
About Gownd
Gownd is a curated fashion discovery platform that helps women find the best clothing from top ecommerce sites like Amazon, Shopify stores, and major retailers. We save you time by handpicking quality pieces so you don’t have to scroll through thousands of options.
Unlike traditional retailers, we don’t sell products directly. Instead, we act as your personal style curator, finding the best pieces from established platforms and connecting you to them. This means you get expert curation with the security and customer service of trusted retailers.
Yes! Browsing our curated collections is completely free. We earn a small commission when you purchase through our links, but this never affects the price you pay.
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Shopping Process
When you find something you love, click on the product to be redirected to the original seller’s website (like Amazon or the brand’s store). You’ll complete your purchase there using their secure checkout process.
No account is required to browse our collections. However, creating a free account lets you save favorites, get personalized recommendations, and receive updates about new finds.
Returns are handled by the original retailer where you made your purchase. Each platform has its own return policy, which you’ll see during checkout. We’re happy to help you understand the return process for any platform.
Size & Fit
We provide detailed size information for each product, including size charts when available. Many of our featured items also have customer review insights about sizing and fit.
Check the return policy of the retailer where you purchased. Most major platforms offer easy returns for sizing issues. We recommend ordering from retailers with flexible return policies.
We’re working on comprehensive fit guides for different brands and styles. Currently, we highlight fit insights from customer reviews and provide detailed measurements when available.
Quality & Reviews
Every product we feature has been vetted for quality based on customer reviews, material information, and brand reputation. We provide detailed product descriptions and highlight key quality indicators.
Yes! When you click through to the product page, you’ll see all customer reviews from the original platform. We also highlight standout review points in our product descriptions.
can’t process returns directly, we’re here to help you navigate the return process with the original retailer. Contact us at hello@gownd.com and we’ll guide you through the steps.
Pricing & Deals
No, prices remain the same. You’ll pay exactly what you would if you went directly to the retailer. We sometimes highlight when items are on sale or offer special promotions.
We occasionally partner with brands to offer exclusive promo codes to our community. These are shared through our newsletter and social media channels.
Since we link to live product pages, prices may fluctuate based on the retailer’s pricing strategy, sales, or inventory levels. We update our listings regularly to reflect current prices.
Product Selection
Our team evaluates products based on customer reviews, material quality, brand reputation, styling versatility, and value. We only feature items with proven track records and genuine positive feedback.
We update our collections regularly with fresh finds. New products are added weekly, and we refresh seasonal collections monthly to keep up with trends and customer preferences.
Absolutely! Email us at hello@gownd.com with your requests. While we can’t guarantee we’ll feature every request, we love hearing what our community is looking for.
Yes! We’re committed to size inclusivity and actively seek out brands that offer extended sizing. Many of our featured pieces are available in sizes XS-3XL and beyond.
